Shopping cart 0

Congratulations! Your order qualifies for free shipping You are 599 kr from free shipping 🤍
No more products available for purchase

Products
Pair with
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

Delivery & Returns

Delivery

We work hard to ensure that your package is shipped as quickly as possible.

Orders placed before 12:00 on weekdays are usually shipped the same day. All packages are shipped within two business days at the latest, excluding weekends and holidays.

Delivery time depends on the country where the package is to be delivered. Normally it takes between 1-5 business days. Please note that delays may occur during special occasions or holidays.

Freight

Shipping in Norway

We offer flexible delivery options to suit your needs:

Free shipping to pickup point: For orders over 599 kr , we offer free delivery to your nearest pickup point. Delivery time: 1-3 business days.

Delivery to pickup point: For orders under 599 kr, you can have the package delivered to your nearest pickup point for 69.00 kr . Delivery time: 1-3 business days.

Home delivery: Regardless of the order value, you can have the package delivered to your mailbox or door for NOK 89.00 . Delivery time: 1-3 business days.


Shipping in Scandinavia

We offer shipping to Denmark, Sweden and Finland. Delivery time and cost are calculated based on location.
Price: NOK 199.00 .


International shipping

We ship to a number of countries worldwide. International shipping cost is NOK 499.00. Delivery time varies depending on the recipient country.
Please note that we do not ship to Ukraine and Russia.

Returns

If you wish to return an item, please follow these steps:

  1. Please send us an email at info@elmorganics.com with your order number and information about your desired return.
  2. We will send you a return label to use to send the package back.

You always have a 14-day right of withdrawal, which applies from the day you receive the package. For the right of withdrawal to apply, the following requirements must be met:

  • The product must be unused and the packaging must be unopened.
  • For hygienic reasons, we cannot accept returned products that have been tried on.

Pack the goods carefully, preferably reusing the same box you received the goods in. When we receive the return, we will refund the order amount minus shipping costs within 14 days.

Unclaimed package at the post office

If your package is not collected and we do not receive a notification from you, we will assume that the right of withdrawal has not been exercised. This is in accordance with the Right of Withdrawal Act, Section 11 and Section 13. If the package is returned to us and you do not wish to resend it, we will charge a handling fee of NOK 200. The remaining amount will be refunded to your original payment method.


Do you still want your package?
If you are unlucky and cannot collect your package in time, but would like it re-shipped, we can help you with a new shipment. Please contact us at info@elmorganics.com and we will arrange this for you against payment of the new shipping cost.


However, if you inform us that you wish to exercise your right of withdrawal and ask Posten to return the package, you will pay the return cost yourself. When we receive the package, we will credit the cost of the goods.